Terms of Service

Terms of Service

Last updated: 26 August 2026

These Terms of Service ("Terms") are an agreement between you and Neplify ("Neplify", "the service", "we", "us", or "our"). They govern your access to and use of the Neplify website and app. By using Neplify, you agree to these Terms. If you do not agree, please do not use the service.

Neplify is a free, public, community notice board for the Nepali community and their neighbours. Anyone can read and post without creating an account. It is designed to help people, including the Nepali community, settle in, find housing, work, items, events, and support, and connect locally.

1. Definitions

  • Content means any post, notice, comment, image, link, price, or contact detail submitted to the service.
  • Post or notice means an item you publish to the board.
  • You means anyone who accesses or uses the service, whether reading or posting.
  • Device identifier means a random, non-personal token stored on your device that lets us moderate the board (for example, to remove a specific poster's content) even though there are no accounts.

2. About the service

Neplify is a neutral host for community content. It is free to use, requires no account, and takes no payment from you. The app carries sponsored posts, which is what keeps it free. They are always labelled "Sponsored" and are spaced between ordinary posts; they are supplied by Google AdMob. We do not use your personal information to decide which one you see, and on iPhone and iPad we do not request the advertising identifier at all. See our Privacy Policy for how this works on each platform. We may also place manually selected community or promotional banners between posts on Home or Confess. Those banners are not supplied by an ad network. We are not the seller of anything advertised. We do not act as a broker, agent, employer, landlord, letting agent, escrow, or party to any transaction, and we are not involved in any arrangement you make with another person. The service is provided for personal, community use.

3. Who can use Neplify

You must be at least 18 years old to use Neplify. By using the service, and each time you post, you confirm that you meet this requirement, that the information you provide is accurate, and that you are able to enter into these Terms. If you use Neplify on behalf of an organisation, you confirm you are authorised to accept these Terms for it.

4. Accountless posting and your responsibility

Because Neplify has no sign-up, anyone can post. You are solely responsible for everything you post and for your interactions with others. To reduce spam and automated abuse, writing actions (such as publishing a notice, commenting, or subscribing to alerts) may require you to complete a human verification check. You must not attempt to bypass, disable, or interfere with this or any other security measure.

5. Acceptable use: content that is not allowed

You must not post, link to, or share Content that is or that:

  • Is illegal, or promotes or facilitates illegal activity;
  • Is a scam, fraud, spam, pyramid or multi-level scheme, or is deliberately false or misleading;
  • Is harassing, threatening, defamatory, hateful, or discriminatory, or that incites harm;
  • Is objectionable, adult, sexually explicit, or otherwise inappropriate for a general audience;
  • Sexualises, endangers, or exploits children in any way;
  • Relates to weapons, drugs, or other dangerous, prohibited, counterfeit, stolen, or regulated goods or services;
  • Discloses another person's private or personal information without their consent ("doxxing");
  • Infringes another person's rights, including privacy, publicity, or intellectual property rights;
  • Contains malware, or attempts to phish, harvest data, or compromise the service or its users.

6. Prohibited conduct

When using Neplify, you must not:

  • Impersonate any person or organisation, or misrepresent your affiliation with anyone;
  • Scrape, harvest, or systematically collect Content or data, or use bots or automated means to access or post, except as we expressly permit;
  • Post repetitive, bulk, or unsolicited commercial content, or misuse the alerts or notification features;
  • Attempt to gain unauthorised access to the service, other users' devices, or our systems, or probe, scan, or test their security;
  • Interfere with, overload, or disrupt the service or its infrastructure;
  • Use the service to break any applicable law in New Zealand, Australia, or your location.

7. Housing, jobs, sales, and events

Some posts relate to tenancies, employment, the sale of goods, or events. Neplify does not verify, vet, endorse, or take part in any of these. You are responsible for complying with the laws that apply to what you post, including tenancy, employment, consumer, and fair-trading laws. Any tenancy, job, sale, payment, deposit, or attendance you arrange is entirely between you and the other person, and is at your own risk. Take care and meet safely when dealing with others in person.

8. Your Content and the licence you give us

You keep ownership of the Content you post. So that we can operate and promote the board, you grant Neplify a non-exclusive, worldwide, royalty-free, transferable, and sub-licensable licence to host, store, reproduce, process, adapt (for example, to resize images), display, and distribute your Content on and through the service. This licence ends when your Content is removed, except to the extent it has already been shared with others, is retained in backups or logs for a reasonable period, or must be kept to comply with the law.

9. Your Content is your responsibility

You are solely responsible for the posts, comments, images, and contact details you share, and you confirm that you have all rights and consents needed to share them and to grant the licence above. To the fullest extent permitted by law, you agree to indemnify and hold harmless Neplify and its operators from any claim, loss, liability, or cost (including reasonable legal costs) arising from your Content, your use of the service, or your breach of these Terms.

10. We are a neutral host

Neplify hosts Content submitted by the community. We do not create, verify, endorse, or guarantee any post, user, item, price, job, room, tenancy, event, or claim. Any listing may be inaccurate, outdated, or misleading, and any user may misrepresent themselves. You are responsible for your own judgement, checks, and safety.

11. Moderation, reporting, and removal

There is zero tolerance for objectionable Content and abusive behaviour. Content is screened by an automated filter before it publishes, anyone can report a post, comment or confession, and every visitor can block a poster. You can delete anything you post at any time, and it is removed for everyone immediately. Reporting Content removes it from your own feed straight away, and a report citing harassment, hate speech, sexual content, a threat or self-harm removes it for everyone on the first report. We review every report and act on it within 24 hours. Content that breaks these Terms is deleted, and the person who posted it is ejected: all of their Content is removed across Neplify and their device is barred from posting again. An administrator may also review the board and remove or edit Content that breaks these Terms or that we consider inappropriate, manage the categories used to organise posts, and restrict a poster's access, at our discretion and without notice. To keep the board current, posts are also removed automatically about 30 days after they are published, and confessions after 48 hours. If you see something that should not be here, use the report option on the post, block the poster, or email us at [email protected]. These measures support our obligations under laws such as New Zealand's Harmful Digital Communications Act 2015 and Australia's Online Safety Act 2021.

12. Notifications and emails

You may choose to receive push notifications about new posts and replies in conversations you join, or email alerts about new posts. These are optional and consent-based; you can turn them off at any time in your device or browser settings, or by unsubscribing from an email. We send only the messages you have asked for, consistent with New Zealand's Unsolicited Electronic Messages Act 2007 and Australia's Spam Act 2003.

13. Our intellectual property

The Neplify name, logo, mascot, design, and software are owned by Neplify and its operators and are protected by law. These Terms do not grant you any right to use them, except to use the service as intended. If you send us feedback or suggestions, you grant us a free, perpetual licence to use them without obligation to you.

14. Third-party links and services

Posts may contain links or contact details for third-party websites, services, or people that we do not control. We are not responsible for third-party content, products, or practices, and your use of them is at your own risk and subject to their terms.

15. Privacy

Your use of Neplify is also covered by our Privacy Policy, which explains what information we collect, how we use it, and your choices. New Zealand's Privacy Act 2020 and Australia's Privacy Act 1988 may apply to how personal information is handled.

16. Availability of the service

Neplify is a free service. We may change, suspend, limit, or discontinue any part of it at any time, with or without notice. We cannot guarantee that the service will always be available, secure, or free of errors, and we are not responsible for Content that is lost, delayed, or removed.

17. Disclaimers

To the fullest extent permitted by law, the service and all Content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including as to accuracy, reliability, availability, fitness for a particular purpose, or non-infringement. We do not warrant that any post, user, or transaction is genuine, safe, or lawful.

18. Your consumer law rights

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have that cannot lawfully be excluded, including under the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986, or the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If you deal with us as a consumer, those non-excludable rights apply in addition to these Terms and prevail over anything inconsistent with them.

19. Limitation of liability

Subject to section 18, and to the fullest extent permitted by law, Neplify and its operators are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, data, goodwill, or opportunity, arising from or in connection with the service, any Content, or any interaction or transaction between users, whether in contract, tort (including negligence), or otherwise. Where liability cannot be excluded but can be limited, and to the extent permitted by law, our total liability to you is limited to NZ$100. Because Neplify is provided free of charge, you acknowledge this allocation of risk is reasonable.

20. Suspension and termination

We may remove your Content and restrict or block your access to the service at any time if you breach these Terms or to protect the community or the service. You may stop using Neplify at any time. The sections that by their nature should survive termination (including licences you have granted, responsibility for your Content, indemnity, disclaimers, and limitation of liability) continue to apply.

21. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the date at the top of this page. If a change is significant, we will make reasonable efforts to highlight it. Continuing to use the service after changes take effect means you accept the updated Terms.

22. Governing law and jurisdiction

For users in New Zealand, these Terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction. For users in Australia, these Terms are governed by the laws of the state or territory in which you reside and the Commonwealth of Australia, and the courts there have jurisdiction. Nothing in this section limits any non-excludable right to bring proceedings in your local courts.

23. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Neplify about the service. If any part of these Terms is found to be unenforceable, the rest continues to apply. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours to a successor that agrees to honour them.

24. Contact

Questions about these Terms, or something to report? Email us at [email protected].

This is general information, not legal advice. Please consult a qualified lawyer admitted in New Zealand or Australia before relying on these Terms for your own platform.